Our goal in Elance is to deliver your requests to you as soon as possible wherever you are, and to achieve this we send your requests through the fastest means that suit your location:
Within the Kingdom:
Eastern Province: within 48 hours via delivery agents
- The rest of the cities of the Kingdom: within 2 to 5 working days via Aramex
- Villages and deserts: within 2 to 5 working days via EMS or SMS
*Please contact us if you do not see your city/town in the list of supported sites
*The basic cost of delivery is 25 riyals, and delivery is free for purchases over 375 riyals
*There may be factors that increase the basic cost of delivery
*Payment is available upon receipt via Aramex at an additional cost, and the customer undertakes to bear the costs of delivery and return when the request is rejected or negligent in receiving it.
* In the event that the order is prepaid and has not been received from the shipping companies, the costs of delivery and return will be deducted from the value of the order before transferring its value to the customer.
* Products that are available on order and have been indicated as “needing a processing period” cannot be refunded upon non-receipt of the order; Like lenses for aberration correction.
* Reshipping an order returned by the courier company may incur additional charges
Outside the kingdom:
- Gulf countries: within 3 to 5 working days via Aramex or SMSA
*The basic cost of delivery is 40 riyals
Rest of the world (except the European Union): within 3 to 7 working days via Aramex or DHL
*The basic cost of delivery is 75 riyals
* Please contact us if you do not see your country in the list of supported countries
* Please do not add contact lens solution to the basket when shipping outside the Kingdom, due to the strict laws on the amount of liquids by shipping companies / customs of importing countries.
Make sure that our goal is to deliver your request to you wherever you are. For inquiries, do not hesitate to contact us on the following means:
Alwats August : 0543855317